Shipping & Returns
Shipping Policy
Orders are processed as quickly as possible after they are placed. Most orders arrive within 7–12 business days after processing, although delivery times may vary depending on the item, destination, carrier, and other factors outside our control.
We currently offer free standard shipping on all U.S. orders. Once your order ships, you’ll receive tracking information by email so you can follow its progress. At this time, we only ship within the United States.
If your order contains multiple items, they may be fulfilled separately and arrive in more than one package. You may receive separate tracking information for each shipment.
Please review your shipping address carefully before submitting your order. If you notice an error, contact us at meganvibestore@gmail.com as soon as possible. Once an order has entered fulfillment, we cannot guarantee that the shipping address can be changed.
Return & Exchange Policy
We want you to be happy with your purchase. If you have an issue with your order or would like to request a return, please contact us at meganvibestore@gmail.com within 14 days of delivery with your order number and details about your request.
Damaged, defective, incorrect, or missing items:
If your order arrives damaged, defective, incorrect, or with an item missing, please contact us as soon as possible. Include your order number and clear photos or video of the item, packaging, shipping label, and issue when applicable. We’ll review the information and work with you on an appropriate resolution, which may include a replacement or refund.
Change-of-mind returns:
If you change your mind about a purchase, contact us before sending anything back. Eligible items must be unused and in their original condition and packaging. Approved change-of-mind returns may require the customer to pay return shipping. Original shipping charges, if any, are non-refundable.
Please do not return an item without contacting us first. Depending on the item and the reason for the request, a physical return may not be required. If a return is necessary, we’ll provide instructions after reviewing your request.
Refunds:
If a refund is approved, it will be issued to the original payment method. Processing times may vary depending on your bank or payment provider.
Exchanges:
Because product availability can change, we cannot guarantee direct exchanges. If you would like a different item or variation, contact us and we’ll help determine the best available option.